Terms and conditions

$1 Scope of application, Contracting parties

(1) These terms and conditions apply to all contracts that are concluded between ARS LiBRi S.à.r.l. (hereafter referred to as "ARS LiBRi" or "we") and customers through the online store www.arslibri.lu

(2) By customers, we mean consumers as well as entrepreneurs or tradespersons, if not limited down to a certain group of customers by one of regulations in these terms and conditions. Deviating terms and conditions from the customer will not be recognised by ARS LiBRi S.à.r.l., unless otherwise agreed upon between the customer and ARS LiBRi.

(3) The conclusion of the contract is carried out with

ARS LiBRi S.à.r.l.
27, rue Jean Baptiste Gellé
1620 Luxembourg, Bonnevoie
Tel. +352 40 83 50
Fax +352 26 48 30 41
shop@arslibri.lu

Managing Director: Marthe Bernard
Trade Register: B85442
Business permit: 100711
VAT: LU18994317

$2 Offer and conclusion of contract

(1) The presentation of products in the online store www.arslibri.lu does not represent a legally binding offer, but is to be understood as a non-committal online catalogue. By ordering goods the customer submits a binding offer for the conclusion of a purchase contract.

(2) In order to submit this offer, the customer must successfully complete the following procedure in the online store:
(a) Choose desired product(s)

(b) Order the product(s) by clicking on the button “Add to cart”

(c) Check cart

(d) Confirm by clicking on the button “Checkout”

(e) Register as a new customer or login with existing user data (email address and password)

(f) Check with the possibility to correct the entered data
(g) Binding placement of order by clicking on the button “Buy” or “Order with cost”

(3) Before submitting the binding order, the customer may at any time check and correct the entered data by clicking on the “Previous” button of his Internet browser or in the online store. Through a click on the button “Close” of the Internet browser, the order process can be cancelled at any time.

(4) Your contract text will be saved by ARS LiBRi and we will send you the order details, our terms and conditions as well as the instructions regarding the right of revocation for private consumers via email. This confirmation email represents the acceptance of your offer.

(5) While logged in, you can also access your order in the online store under “My account” > “My orders” at any time.

§3 Prices, shipping costs, due date, payment

(1) The prices indicated in ARS LiBRi’s online store include the legal value added tax and are exclusive of shipping costs.

(2) In terms of payment, we offer you the following methods: Prepayment, cash on delivery or Paypal.

(3) By choosing the “Prepayment” method, the customer undertakes to pay the purchase price into our bank account. The bank details will be communicated in the confirmation email.

(4) If paying cash on delivery, the purchase price will become due upon receipt of the goods.

(5) When paying by Paypal, the customer will be forwarded to the payment service provider Paypal after the binding submission of his order.

$4 Delivery, delivery delay, default of acceptance

(1) The delivery to the customer will be made by the logistics service provider DPD with a delivery time of approximately 5 business days from the day after the payment receive date.

(2) The danger of accidental destruction or accidental deterioration of the goods is transferred to the client at the time of handover.

(3) If a product has a longer delivery time or is currently out of stock, we will immediately contact the customer by sending him an email to the email address indicated in the order.

(4) Transport damage must be documented by the customer or a person authorized by him immediately upon receipt of the goods and requires confirmation from the deliverer.

(5) After three unsuccessful delivery attempts we are entitled to withdraw from the purchase contract. The customer will be refunded the paid purchase price after deduction of the costs incurred due to unsuccessful delivery and return shipment to us.

$5 Retention of title

(1) The delivered goods remain property of ARS LiBRi until full payment has been received.

$6 Revocation instructions

Right of revocation

You have the right to withdraw from this contract within fourteen days without giving any reasons. The period for revocation is fourteen days and begins on the date you or a third party, other than the carrier, who was designated by you receive the goods.

In order to make use of your right of revocation, you have to inform us

ARS LiBRi S.à.r.l.
27, rue Jean Baptiste Gellé
1620 Luxembourg, Bonnevoie
Tel. +352 40 83 50
Fax +352 26 48 30 41
shop@arslibri.lu

about your decision to withdraw from the contract by setting up an unambiguous declaration (eg. in form of a letter, a fax or an email). Therefore, you may use the enclosed cancellation form as a template, which however, is not mandatory.
In order to meet the revocation deadline, it is sufficient to send your notification concerning your exercise of the right of revocation before the expiry of the withdrawal period.

Consequences of the revocation

If you choose to withdraw from the contract, we have to reimburse all payments that we have received from you, including the delivery costs (except from supplementary costs resulting from the fact that you have chosen another delivery method than the cheapest delivery method that we offer). The reimbursement will be paid immediately or at the latest within fourteen days from the date we received your notification about the withdrawal from the contract.
For this reimbursement we will use the same payment method than you did in the original transaction, unless we expressly came to another agreement; in no case will we charge any fees for the reimbursement.
We may withhold the reimbursement until we receive the goods back, or until you provide evidence that you have sent the goods back, depending on which situation occurs first.
You have to return or hand over the goods immediately and in no case more than fourteen days after the date on which you informed us about the revocation of the contract. The deadline is met, if the goods are consigned before the expiry of the two week period.
You have to bear the direct costs of returning the goods. You need to pay for any diminished value of the goods, if this loss in value is resulting from the handling other than what is necessary to ascertain the nature and functioning of the goods.

Exceptions to the revocation

The right of revocation does not apply to distance contracts

  • for the delivery of goods that have not been pre-assembled and for the fabrication of which an individual selection or a decision by the consumer is prevailing or has to be tailored to the consumer’s personal needs,
  • for the delivery of sealed goods that, for reasons of health and hygiene, can not be returned once their seal is removed after delivery,
  • for the delivery of goods that, because of their nature, have been inseparably mixed with other goods after delivery,
  • for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery,
  • for the delivery of newspapers, journals, magazines or books with the exception of subscription contracts.

End of the revocation instruction

§7 Warranty

(1) Legal warranty claims can be raised.

§8 Law, Jurisdiction

(1) Luxembourg law under exclusion of the UN sales law shall apply. If it comes to disputes concerning consumer rights, the law applicable at the consumer’s place of residence may be applied in business transactions with consumers.

(2) Business transactions with companies and tradespersons shall be subject to Luxembourg jurisdiction.

(3) In case of invalidity of any of the above-mentioned regulations of these terms and conditions, all other regulations shall not be affected.